Note: You should receive a confirmation letter or email from the company detailing what you need to return based specifically on your services. Whether you prefer to pay your bill by phone, online or in person, we have the contact info for you. Customer service number: 800-427-8686 Hours: 24 hours a day, seven days a week Early termination fee: None. If that's all you need to know, jump down to the provider section for contact information and other details about canceling with your specific provider. You'll get a receipt confirming your return, and we'll also know your equipment is on its way. Please give us a little more information to finish your order. No hidden monthly fees. As with any customer service line, you can expect to be on hold for a bit. Attach the prepaid shipping label to the return kit. The cancellation and return of the equipment is very straight forward and You can make return Suddenlink equipment through the following process: Prepare your shipment (Make a copy of your last Suddenlink bill, or write your name, street address, city, state, zip code and account number on a piece of paper and place it in the box.) Give us a call at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499 to discuss your options with one of our award-winning customer service representatives. Start your claim today. Cancellation of Service; this is the main reason for returning the Suddenlink equipment. Understand Suddenlink Early Termination Fees. Read on for more information about how Suddenlink customer service compares to other TV and internet providers, plus answers to your tech questions and how to pay your Suddenlink bill. Your return will be noted right away on your account to prevent any non-return charges. To cancel your Kinetic service, call the customer service number or visit a local Kinetic store location. The deal included early renewal of the carriage agreement to keep Viacom's channels on its Optimum service. (928) 889-6760. Customer service number: 800-288-2020 Hours:24 hours a day, seven days a week Early termination fee: Up to $180. Help me with my issue SuddenLink Customer service issue Reported by GetHuman-cjhgoldw Of course, Optimum customer service technical support is available 24/7 to help. BTW I have a Sudden link modem like this one for sale $50 + shipping Suddenlink has come out and replaced the wire coming from the box in the garage to the access point in the wall. 624 Jefferson St. Kerrville, TX 78028. If you are under contract, be aware of where you are in that contract before canceling as early termination fees may apply. 2-Year Price. In Lisas Words: Ever Read more, Taylor Gadsden 3 min read, Joe Supan 5 min read, Camryn Smith 7 min read. After receiving your returned device, the company will check for any damage. Forgot your Optimum ID? If you live outside the NY Tri-state area, please follow the return instructions below. then don't hesitate to contact us, Home / resources / Suddenlink Equipment Return Avoid Fees Updated Guide 2021. Don't worry, a real human being is ready to get you connected as quickly as possible. Please try again later. Find Optimum Wi-Fi hotspot locations here. According to the fine print, if you dont return your Suddenlink equipment you will be charged for the full amount for every item you are supposed to return. Modem required for internet service. The only thing left is to box up and return any belongings. Every company is different so your plan might be an internet-only plan with minimal equipment like a modem and router. You will need to call Viasat customer service to cancel your internet. After reconnecting it and turning it on, the cable box should reboot. Attach the label.Attach one return label per box and be sure to remove or cover any old shipping labels. Then affix the mailing label, make note of your tracking number, and drop it off at any FedEx location. Start your return. fedex.com. Bullhead City, AZ 86442. Contact Optimum social media pages for a quick response, plus keep up with Optimum news and events. Unplug the power from your modem and router. Contact technical support via live chat, Twitter or Facebook at any time of the day, 24/7. You can reach Suddenlink customer service at +1-877-794-2724 on weekdays from 8:00 a.m. to 8:00 p.m. (CST) and on Saturdays from 9:00 a.m. to 6:00 p.m. (CST). But if you're switching, go ahead and get your new service and install date locked in before deciding when to cancel your current service. If the equipment is received damaged or defective, you can exchange it for a new Altice Amplify the Suddenlink store within the 14 days of the purchase or delivery date if purchased online. Recover it. Get your FedEx prepaid shipping label here. Ask our pros for assistance with packaging design and testing. Learn how to send back your AT&T Internet, AT&T Fiber, Fixed Wireless Internet, or U-verse TV equipment. Customer service number: 800-347-1991 Hours: Monday to Friday, 7 a.m to 8 p.m. Equipment returns including Apple TV . X | `>`. Therefore, if you are using the leased gadget, it is always better to ship the equipment again to avoid future complications. Disconnect any controller you desire to return to the company and carefully place it, including all the remotes and power cords, in a box of your choice. For more information visit the Optimum terms of service. These partnerships allow us to connect you with the best providers and products for free. Endearing statements like "we really wish you'd stay" and "let's talk" give me the impression Frontier will work to keep your business. Additional fees and terms may apply. Her work has been referenced by CNN and other national sources. Our customer care center is open: Monday - Friday: 8 a.m. to 8 p.m. EST. Getting that installation date will have you complete the next step before this one, but more on that later. Speeds may vary, Additional customer service contact options. Optimum.net is compatible with a wide range of browsers. You can view and print the label, or have it emailed to you and either print at home or print at a local FedEx location. Celebrating Womens History Month: Female leaders in broadband, Do not sell or share my personal information, Enter your Optimum ID and the code displayed. Use the Optimum store locator to find the nearest Optimum store. Pricing varies by location and availability. 2023 CNET, a Red Ventures company. Windstream doesn't fully disclose how or when to return your equipment, only that customers should "contact a customer service representative" at the above number. This is an important step because, unlike failing to return a couple of sweatshirts and pictures to a former significant other, failing to return internet equipment on time could be costly. Even if your provider doesn't have you in a contract, there may be added fees, such as construction or installation charges, if you cancel within a certain period of your service term. To return any gadget near, you use the following data: FedEx: FedEx has a special webpage dedicated to DirecTV return equipment. Need to ship a package? Create labels, get alerts, and set delivery holds? Performance & security by Cloudflare. As such, there are no early termination fees. There are several ways you can contact Optimum support any time of day. You can email the site owner to let them know you were blocked. Our mission is to educate consumers on cable & internet and home services. If you need to cancel, make changes, or ask any questions, call one of our real, human, award-winning customer service representatives at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499. Verizon is protective of its equipment. Avoid posting any personal information, such as account numbers or addresses, to the public page. Camryn Smith 6 min read, Julian Dossett 6 min read, Erin Gobler 4 min read. Best of the Best. When youre ready to contact Optimum, be sure to have all important information on hand for a quick and seamless call with your representative. The action you just performed triggered the security solution. Some, includingAT&T, Kinetic and Verizon Fios, run exclusive promotions only available when you order online. I need to return the equipment to suddenlink and need to, I need the Suddenlink modem return address or label. We present information collected independently from official provider websites. The fee made using another method; the refund will be in the form of a check from Suddenlink. You will need to call HughesNet customer service to cancel your internet. David Anders is a senior writer for CNET covering broadband providers, smart home devices and security products. 1-866-347-4784 Pricing, terms and offers subject to change and discontinuance without notice. You can use the Suddenlink location finder and visit a store in your area to return the items in person. Shop your internet options. It looks like Astound Broadband service may be available at your address. Any unopened Apple TV device can be returned within 14 days of the date of purchase to a Suddenlink store. How to pay your Optimum bill. Didn't get your return box? Pay close attention to the information you receive, so you know of any additional charges or requirements for returning your equipment. The CenturyLink cancellation page is surprisingly helpful. If this country worked with the sincerity and expertise of FairShake we would be in great shape! Moving or just moved? If you forgot your password, heres how to reset it and log in: Rebooting your router is a common quick fix for Wi-Fi connectivity issues. EarthLink leases internet lines from several different providers, meaning connection type, speeds and, most importantly, in this case, the modem you need will vary depending on where you live. Further down the page, you'll find contact information, potential fees to be aware of, equipment return policies. After 14 days, devices are no longer eligible for return or refund. Apply today for the Affordable Connectivity Program (ACP), Converter Boxes including 2 Tuner, 4 Tuner and 6 Tuner DVR Powered by TiVo, Every Room Powered by TiVo, TiVo Preview, HD/DVR Converter Box, HD Converter Box, and Digital Converter Box, Cable Modems including Modem, WiFi Router, Modem & WiFi Router, 1 Gig Modem, and Enhanced Whole Home Wifi. Maybe you're moving far away from your home internet provider, or you've found a better internet option in your area. Return all equipment. How To Return Your Suddenlink Equipment Heres the detailed steps how to return Suddenlink equipment in your possession for full cancellation of your Suddenlink service, follow the steps below; Get your shipment ready First, you need to properly disconnect all the equipment in your possession such as power cords, remote controls etc. Many FedEx locations can help you create a return label in-store. Fee for late or no return: Up to $280 for ONT device and router. Say "Home" or press 1 Press 1, 2 or 3 Remain on the line Drop off the box.Securely seal the box and bring to Walgreens, FedEx Office or any authorized FedEx location. Bullhead Print And Ship FedEx Authorized ShipCenter. Get ready to experience faster, easier, more reliable service than you ever thought possibleplease call 1-833-249-2786 to get connected. Prior to its acquisition by Altice,. 3. You can receive outage notifications via email, phone or text. If you want to send your items by mail, Suddenlink will provide you with a prepaid label that you attach to the box in which you place your equipment. Fee for late or no return: $200. See astound.com/yourspeed for why speeds may vary. Thank you FairShake for representing the little people screwed over by corporations. For customers in NY, NJ, CT and PA, follow the return instructions for your service area. Well send you the fastest internet options, so you dont have to find them. Get packaging supplies and tips, plus all the other shipping support you need at this FedEx location at 1717 Sidney Baker in Kerrville, TX. On the other hand, you could find a cheaper plan, faster service or a much better internet dealby going with something else. Cloudflare Ray ID: 7a16975d2a0c3651 It looks like we've already got an order for Astound Broadband at this address. No contracts. You will need to call to cancel your internet. How do I get a return label printed? Equipment return: "Promptly" by mail or in person at a store location. They got more done in a few weeks than I did in over two years. You can call customer service to sign up with your new ISP, but most providers let you sign up online. Nonrecurring of the device can lead to a fine and additional bill. Mediacom's service agreement page doesn't list any information on equipment return policies or fees, only that your devices can be returned by mail or in person at a store location. Suddenlink Need Print A Return Label Return My Suddenlink. The device needs to be in the same condition that the customer received it. This might also be due to the age of the tools or any major defect. Use the courier company website to track the delivery. Offers valid only for new residential customers or previous customers with account in good standing who have not had our service within the last 60 days. As for potentially switching providers, you'll want to explore all ISPs and plans available at your address. Sunrise, sunset, day length and solar time for Antony. And when you're ready to ship, choose from a variety of free FedEx Express packaging. Equipment return: Drop off in-store or mail by UPS within 10 days. Fail to return it on time, however, and Viasat may not be as nice, charging up to $300 in fees. Customer service number: 866-482-1777 Hours: 24 hours a day, seven days a week Early termination fee: Up to $400. I then go to a Suddenlink chat room and request equipment return shipping labels. Return: $ 200 gadget, it is always better to ship, choose from variety... Return instructions for your service area company is different so your plan might be an internet-only plan with minimal like. $ 280 for ONT device and router your options with one of our award-winning customer number. 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