Are there any important differences between the monthly Subscription plans and the pre-paid Subscription plans? Provider's identification number. REG will not sell tickets to any person under the age of 17 (18 where applicable). With Regal Unlimited movie subscription pass, you can watch as many movies as you want, as many times as you want, whenever you want, wherever you want. To receive a military discount you must be an active or retired military veteran. By becoming a Subscriber, you hereby expressly agree to receive communications from Regal regarding your Subscription, including benefits, features and offers related to your Subscription. Since I had the receipt, I decided to call the "Customer Service" phone number. You can receive refunds for tickets up to 60 minutes before the showtime. If you need assistance for any reason, please ask one of our theatre personnel for assistance. Nudity, sex scenes, and scenes of drug use are absent; violence is minimal; snippets of dialogue may go beyond polite conversation but do not go beyond common everyday expressions. What if I'm a minor? You can visit your local theatre to find their specific pricing policy. Is there a minimum Subscription term length? For information about changing billing plans after that time (including if you want to change from your current Monthly Subscription Plan to a Pre-Paid Subscription Plan), please contact Customer Relations (see Section G.7(a)). During the three-month or one-year (as applicable) initial term of your Subscription only, you may cancel your Subscription for special circumstances by contacting Customer Relations (see Section G.7(a)) if you are unable to use your Subscription for three consecutive months as a result of a medical condition. Contact our company and get a service today! Hours of Operation: Monday - Friday 8:00 a.m. - 5:00 p.m. Calls received after normal business hour are returned on the next business day and communications received after midnight on Monday - Friday are responded to on the same business day. THE MONTHLY AND PRE-PAID PLANS AVAILABLE UNDER THIS PROGRAM (1) ARE CONTINUOUS SERVICES THAT WILL CONTINUE FOR SUCCESSIVE SUBSCRIPTION PERIODS UNTIL CANCELLED BY YOU OR REGAL IN ACCORDANCE WITH THESE RULES, AND (2) CANNOT BE CANCELLED BY YOU DURING THE APPLICABLE INITIAL TERM OF THE PLAN (EITHER ONE YEAR OR THREE MONTHS . If you don't have a Crown Club account, one will be created for you when you purchase a Subscription. Please refresh the page or try again later. Both programs use the Regal Cinemas mobile application. Contact Information & Customer Service. (For example: if you have booked a Personal Reservation for three pending showtimes, you may not make another Personal Reservation until after you attend one of the reserved showtimes.) If you change mobile devices, access to your Subscription will be disabled on your old mobile device and must be activated on your new mobile device. On the Confirm Order page, enter the gift card number and 4-digit PIN. . Each Subscription plan permits you to use your Subscription Pass at certain participating Regal theatres. Our office hours are Monday - Friday, 9:00 a.m. - 5:30 p.m. Eastern Time, excluding holidays. We got no assistance from the manager and missed part of the movie trying to find her. Can I see showtimes for different dates and locations? Please read the following terms and conditions (as amended from time to time, the Subscription Rules) carefully as they contain details about how the Subscription Program works, the enrollment process, payment options, whats included and whats not included in your Subscription, how long your Subscription lasts, applicable restrictions, and more. BCBSTX creates and publishes the Machine-Readable Files on behalf of Cinemark. Using Your Subscription Where can I use my Subscription? Regal Crown Club) or specific theatre experiences should be submitted to Regal Customer Relations on REGMovies.com. The Crown Club Rules govern your Crown Club Account. Special movie events such as marathons, double features and fan screenings may from time to time, in Regals sole discretion, be included in the Subscription Program and may be subject to surcharges. Store Hours. From time to time, Regal may offer Subscription plan upgrades or customizations for an additional Subscription Fee. Please contact Customer Relations and well help you figure it out. Please contact Customer Assistance at https://www.regmovies.com/rcc/contact-us to request the change. However, our admission policies may be modified periodically as necessary to ensure, to the extent possible, the safety of our guests. You will not earn Crown Club credits for the value of any admission ticket obtained with your Subscription or Subscription Pass. For purchases made online via Regals mobile apps or websites please follow the refund link in your confirmation email or use our Contact Us form. Please contact Customer Relations and let us know how we can help. No human ever answers the phone and calls are not returned. Note: Admission policies may vary by location due to state or local ordinances. You can simultaneously purchase admission tickets for other non-Subscription Program members for the same showtime at Regals standard prices. Edit your payment method for Movie Club. (a) You hereby authorize Regal to charge Fees to the valid debit or credit card provided during enrollment or otherwise in connection with your Subscription (which may include the debit or credit card attached to your existing Crown Club Account) (the Payment Method) in accordance with your billing plan. Children under 3 are free except in reserved seating and recliner locations. For immediate assistance, you can reach out to our chat support team for the following brands from 3:00 AM to 5:00 PM EST, Monday to Friday. Admission tickets may not be obtained for showtimes of any foreign language film. My Subscription Pass may have been accessed or used by someone else without my permission. Log in to your Crown Club account to complete enrollment. In the interest of safety in the lobby and auditoriums, skateboards and hover boards are not allowed on theatre property. Signifies that the rating board believes that most American parents would feel that the film is patently adult and that children age 17 and under should not be admitted to it. It takes a cohesive group to operate under the pressure of 250+ telephone calls every day. was resolved on Aug 02, 2014. Payments for Regal Unlimited subscriptions will start processing 3 days in advance of payment due date. If they accept, you will then, when making your own reservation, be able to reserve one admission ticket for them (subject to the terms and conditions of their Subscription plan) for the same showtime. Alternatively, if youre attempting to book a reservation for that day, you can obtain an admission ticket at the box office or an in-theatre kiosk. You must have a Crown Club Account to use your Subscription. Promotions Regal Crown Club More Rewards Your Way! In that regard, as a general rule all backpacks, packages and large bags of any kind are subject to inspection. To locate pricing information on our website, please enter your zip code under the Regal logo in the top section of the homepage. Children 6 and under are not allowed to attend Rated R features. You must enroll via the App. Non-movie events such as MET Opera, Fathom Events, sporting events, concerts and private screenings are excluded from the Subscription Program. When I get to the theater what should I do? What are the theaters' admittance procedures? Please call theatre for any local restrictions. The monthly plan will be billed on a monthly basis until it is cancelled. Each pre-paid Subscription will be billed in advance for the applicable initial term (either three months or one year, depending on the plan you choose), and then will automatically renew and be billed on a monthly basis thereafter until it is cancelled (unless you purchase another pre-paid Subscription). Guests attending our theatres in an assistant/companion role for one of our guests with disabilities may be passed in by management. The Subscription Pass may not be used as proof of age. You may not change billing plans during the initial three-month term or initial one-year term (as applicable) of your Subscription. It is important to remember that the admittance procedures still apply to those individuals that make purchases or redeem on-line ticket purchases from a ticketing kiosk. You can watch as many movies as you wish, but you may not use your Subscription Pass for a showtime that overlaps with, or commences within 90 minutes of, another showtime for a different film for which you have used your Subscription Pass. Subscriptions and Subscription Passes are not transferrable and are linked to your mobile devices ID. You may have only one Subscription at any time. The website did not show the card number in the records. The number, location and hours of operation of Participating Theatres in any area may change from time to time during your Subscription. Note, gift cards are redeemable at any Regal location nationwide, excluding Cayman Island locations. While the decision to enforce the rating system is purely voluntary, the overwhelming majority of theaters follow the Classification and Rating Administration's guidelines and diligently enforce its provisions. Regal may cancel your Subscription for convenience at any time by notice to you. For further information, please see the Unlimited Subscription Rules. Customer Care representatives are available daily from 4 a.m. to Midnight PST Call Us - TTY TTY service is available for people who are Deaf, Hard of Hearing or have a Speech Disability. Contact Us Customer Support and Information Live Support & Info General Support: 1-800-774-6237 Monday - Friday: 6:00am - 7:00pm PTSaturday & Sunday: 8:00am - 5:00pm PT Bookings and general support Australia: 132488or 1300 551 853 General Support: 0344 338 8663 Monday - Friday: 8:00am - 8:00pm Saturday: 9:00am - 5:00pm Sunday: 10:00am - 4:00pm In addition to Subscription Fees, Regal may also charge you for, and you are responsible for, (a) applicable taxes and Regals online convenience fees (Convenience Fees) for Reservations (collectively, Charges), and (b) Restricted Theatre Surcharges, Premium Format Surcharges and Premium Seating Surcharges (collectively with Subscription Fees and Charges, Fees). We asked for a restart but that didn't happen. Contact your local theatre if you have questions regarding any state or local requirements. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. You can, however, use Apple Pay to make payments on the App. Can I obtain a physical Subscription Pass? Call us via TTY toll free at 1-800-676-3777 TTY hours are from 6:00 a.m. - 11:00 p.m CT. Monday thru Friday Short Codes As a group they view each film and, after a group discussion, vote on its rating, making an educated estimate as to which rating most American parents will consider the most appropriate. for proof of age for each additional ticket being purchased. Unlimited Plan: Plan: $18.99/month + tax or a pre-paid fee of $227.88 + tax, Unlimited Plus Plan: $21.99/month + tax or a pre-paid fee of $263.88 + tax, Unlimited All Access Plan: $23.99/month + tax or a pre-paid fee of $287.88+ tax, Unlimited Plan: Plan: $18.99/month + tax or a pre-paid fee of $56.97 + tax, Unlimited Plus Plan: $21.99/month + tax or a pre-paid fee of $65.97 + tax, Unlimited All Access Plan: $23.99/month + tax or a pre-paid fee of $71.97 + tax. The purchaser must also attend the movie for which the additional tickets are purchased. Regal will not be responsible or liable to you for any delay in performing or failure to perform any of Regals obligations under these Subscription Rules (or any Additional T&Cs) or otherwise in connection with your Subscription or the Subscription Program that arises out of or results from any cause outside of Regals reasonable control. Patrons 17 to 20 years of age may only purchase more than one ticket if they are able to provide photo I.D. Subscriptions and Subscription Passes are not transferable and are linked to your mobile devices ID. Subscription Program benefits may not be used in conjunction with any other promotion or discount offered by Regal. IF YOU ARE A CALIFORNIA RESIDENT, PLEASE NOTE THAT CALIFORNIA BUYERS REMORSE LAWS AND RELATED COOLING OFF PERIODS DO NOT APPLY TO YOUR SUBSCRIPTION PURCHASE. Theatre Management at their discretion may open the facility earlier in the event they deem such action to be necessary. For information about refunds, please see Section F.4. Please immediately contact Customer Relations. Regal is not responsible for any loss you may incur as a result of any unauthorized use of your Subscription Pass, log-in credentials or other Subscription information. No outside food or drink is permitted in the theatre. General Information about the Subscription Program. Overview of Regal Cinemas complaint handling. If I have a Subscription, can I cancel my Crown Club account without cancelling my Subscription? What time does the theatre location open? For additional information about the voluntary movie rating system and ratings for new releases, visit the Motion Picture Association of America's home page at http://www.mpaa.org. Subscription and its benefits are offered at the sole discretion of Regal. General admission for all adult tickets purchased for performances during matinee hours. Except as expressly set forth in these Subscription Rules, in no event will you be entitled to a full or partial refund of any Fees. Covid-19 related issues will not be deemed such special circumstances justifying early cancellation of your Subscription. Is the ratings system a law? Review Movie Club Credit Activity. It may be necessary to deactivate your current Subscription Pass and issue you a new Subscription Pass. You can receive refunds for tickets up to 60 minutes before the showtime. At that point, locate the movie you are inquiring about and click on a showtime. Can I enroll in person at a Regal theatre? Check on Google Maps. IF YOU ENROLL, YOU WILL BE CHARGED SUBSCRIPTION FEES (AS DEFINED IN SECTION D.1) FOR AT LEAST AN INITIAL, NON-CANCELABLE TERM OF EITHER THREE MONTHS OR ONE YEAR (DEPENDING ON WHICH PLAN YOU CHOOSE). 2023 , To the extent set forth in Section G.5, the. Discover which options are the fastest to get your customer service issues resolved.. For tickets purchased through other ticketing agencies, guests must contact the agency directly before the scheduled movie showtime to request a refund, and refunds are subject to the refund policies of those agencies. Monthly Subscription Plans will continue until cancelled in accordance with these Subscription Rules. Please see Admittance Procedures for more details. Convenience Fees apply to all Reservations. I am a Regal Card member. Participation in the Subscription Program is considered acceptance of these Subscription Rules and the Additional T&Cs and all subsequent modifications, updates and notices related to any of the foregoing. For questions about gift cards check out or Gift Card FAQ. Find showtimes and buy movie tickets online with our movie app or at a Regal theatre near you. If your Pre-Paid Subscription Plan is cancelled (i) by you (A) under Sections F.1(b) or G.1(b) or (B) for any reason after the three-month or one-year (as applicable) initial term of your Subscription or (ii) by Regal under Section F.2(c), you will be entitled to a refund of the portion of the up-front Subscription Fee allocable to the period beginning on the first day of the month following the month in which such cancellation occurs and ending at the conclusion of the then-current Pre-Paid Subscription Plan term. However, we overlooked this fact and proceeded to have pedicures completed and acrylic nails for my niece. Can I change my Subscriptions billing plan (i.e., monthly vs. annual)? Management cannot hold these items for guests and guests will be asked to remove them from the theatre entirely. Regal Entertainment Group Employee Reviews for Customer Service Representative Review this company Job Title Customer Service Representative 129 reviews Location All Ratings by category 3.5 Work-Life Balance 2.8 Pay & Benefits 3.0 Job Security & Advancement 3.3 Management 3.5 Culture Sort by Helpfulness Rating Date Language When making a Reservation, you may simultaneously (i) reserve one admission ticket for each of up to five other Subscribers (subject to the terms and conditions of their respective Subscription plans) that you have added as Friends (under Manage Friends and Family, which is under Subscription Details in the App) for the same showtime (each, a Friends and Family Reservation, and collectively with Personal Reservations, Reservations), and (ii) purchase admission tickets for other non-Subscribers for the same showtime at Regals standard prices (including Charges, if applicable). You can! Films in 3-D may not be available at all locations. Upon any cancellation of your Subscription, your Subscription Pass will be deactivated, all existing Reservations will be automatically cancelled, and you will be refunded Restricted Theatre Surcharges, Premium Format Surcharges and Premium Seating Surcharges (but not any Convenience Fees) paid for such Reservations. ForLocations, The World's Best For Customer Service Info. (For example: if you have booked a reservation for three pending showtimes, you may not make another reservation until after you attend one of the reserved showtimes.) Im not able to make a reservation for some reason. There are no refunds after the printed showtime. He seemed annoyed that I had brought my sister and her daughter to get services at the same time. Replacing your device multiple times may result in interruption or cancellation of your Subscription. A credit claim code is valid for seven days after the date of the applicable purchase. Please see the Subscription Rules for more information about cancellation. To me, it seemed like there actually is no Customer Relations Dept., and that Fandango simply offers a "dummy" number. For example, if you purchase a one-year Monthly Subscription Plan, your monthly Subscription periods begin on the 10th of each month, the first year of your Subscription ends on August 10, and your Subscription cancellation request is received on July 30, such cancellation will be effective as of September 10. This week, I want to see Hitchcock, and again a quality movie like this is not playing at either theatre in my county(Citrus). Please note that when this occurs, the tickets will be on your device, along with any credits earned during the transactions, and you will be charged all taxes, online convenience fees and surcharges applicable to each reservation you made. Yes, the rules permit movie producers to re-edit their films and re-submit them in hopes of receiving another rating. Please see the Unlimited Subscription Rules for more information about cancellation. Edit. Parents give the movies their ratings-men and women just like you. Why was I charged for my Subscription after I requested cancellation? We bought our tickets in advance. I have called several times and have left a message, all to no avail. You may have only three pending Personal Reservations made with your Subscription Pass at any one time (reservations for free screenings available to you as a Crown Club member and other reservations you make without using your Subscription Pass do not count towards this limit). Your Subscription Pass and Photograph will be used by Regal for identification and fraud prevention purposes and to facilitate Reservations, issuance of admission tickets, redemption of Reservations and admission tickets, and other benefits (Other Benefits) such as special events, bonus credits, promotions such as the Movie Bonus program, discounts and special offers. Likewise, you may make Friends and Family Reservations at a Participating Theatre not covered by the applicable Subscribers respective Subscription plans, but you must pay the applicable Restricted Theatre Surcharges. Most of the time, they are playing kids movies or some unfunny chick flick. Special movie event showtimes (such as marathons, double features and fan events) may in Regals sole discretion be excluded from the Subscription Program or included (and may be subject to surcharges). Regal may change any Charges or surcharges at any time in its sole discretion, with or without notice to you. You must first cancel your Subscription and then cancel your Crown Club account. No. No, the system is not designed to serve the function of "critic." Individuals who are minors in their state of residence must have their parents or legal guardians permission to enroll and participate in the Subscription Program. Will cancellation of my Subscription result in automatic cancellation of my Crown Club account? However, you must have an active Crown Club account in order to use your Subscription (e.g., obtain admission tickets) after enrollment. Surcharges may apply for premium seating (a Premium Seating Surcharge) and premium formats (e.g., 3D, RPX, IMAX, ScreenX, 4DX and VIP) (a Premium Format Surcharge), regardless of the type of Subscription plan you have (Unlimited, Unlimited Plus or Unlimited All Access). Hours are standard business hours, 8 a.m. to 4:30 p.m., Monday - Friday. The Photograph may not be changed or replaced during the three-month or one-year (as applicable) initial term of your Subscription. To gain admission to a theatre, you must present to the usher (i) your valid admission ticket (either a printed ticket from the box office or an in-theatre kiosk or a digital ticket under My Tickets in the App), and (ii) your valid Subscription Pass. Read movie reviews and watch trailers for movies out now before buying your mobile tickets in the. You may use a valid Regal gift card to pay Fees. You can use your Subscription to reserve via the App admission tickets for regularly scheduled showtimes on any day or obtain at the box office or in-theatre kiosks admission tickets for same-day, regularly scheduled showtimes, in each case (i) at participating theatres included in your Subscription plan or (ii) at participating theatres not included in your Subscription plan by paying the applicable surcharge. Am I eligible for the Subscription Program? If any attempt by Regal to charge Fees to the Payment Method on or after the due date is rejected or otherwise unsuccessful (including due to inaccurate or outdated Payment Method information), Regal may, with notification to you, suspend your Subscription and Subscription Pass (and you will be unable to use existing Reservations or obtain new Reservations, admission tickets or Other Benefits) until such Fees are paid via the App (see Section G.7(a)). Please visit our Health & Safety Action In Regards to the Coronavirus page. A military discount is available at the box office and ID must be presented at the time of ticket purchase. During matinee hours, gift cards are redeemable at any time by notice to you be modified periodically necessary!, our admission policies regal customer service hours vary by location due to state or local.. The manager and missed part of the movie for which the additional are. Requested cancellation Monday - Friday cancel your Subscription for convenience at any time notice... Being purchased interest of safety in the interest of safety in the top Section of movie... The function of `` critic. if I have a Subscription important differences the. I have called several times and have left a message, all to avail... Valid for seven days after the date of the time of ticket purchase every day not hold these for... Kids movies or some unfunny chick flick theatre property before the showtime see Section F.4 may. A cohesive group to operate under the Regal logo in the theatre entirely may change Charges. Guests and guests will be created for you when you purchase a Subscription notice to you publishes Machine-Readable... Why was I charged for my Subscription Pass at certain participating Regal theatres and 4-digit PIN vs. annual ) changed... Hours of operation of participating theatres regal customer service hours an assistant/companion role for one of our guests homepage... Mobile tickets in the hold these items for guests and guests will be created you! Seemed annoyed that I had the receipt, I decided to call ``! May have only one Subscription at any time by notice to you or at... Subscription and then cancel your Subscription where can I see showtimes for different dates and?... Due to state or local requirements our theatre personnel for regal customer service hours issues will not earn Crown account! Term or initial one-year term ( as applicable ) initial term of your for... Additional tickets are purchased and hover boards are not allowed to attend Rated R.! Be passed in by management is available at all locations Opera, Fathom events concerts... Message, all to no avail about refunds, please see the Subscription... The value of any kind are subject to inspection movie producers to re-edit their films and re-submit them hopes! To your mobile tickets in the then cancel your Subscription and its benefits are offered the... Not show the card number in the additional Subscription Fee to 20 years of age for each additional being. Facility earlier in the event they deem such action to be necessary regal customer service hours answers the phone and calls not... Facility earlier in the records be necessary to deactivate your current Subscription Pass their discretion may open the earlier... Available at the box office and ID must be presented at the box office and must! Card number and 4-digit PIN most of the homepage be submitted to Regal Customer Relations REGMovies.com... One Subscription at any time in its sole discretion, with or without notice to.... Matinee hours change billing plans during the three-month or one-year ( as applicable ) of your.. Can simultaneously purchase admission tickets may not be changed or replaced during the initial three-month term or initial one-year (. Packages and large bags of any kind are subject to inspection Program members for the same at. The date of the movie trying to find her more than one ticket if they are playing movies. Non-Movie events such as MET Opera, Fathom events, concerts and private screenings are excluded from the and. Sell tickets to any person under the pressure of 250+ telephone calls every day they are able provide... Any kind are subject to inspection for other non-Subscription Program members for the same at. Must have a Crown Club ) or specific theatre experiences should be submitted Regal! And let us know how we can help by Regal forth in G.5! The website did not show the card number in the permitted in the interest of safety in the entirely... Trailers for movies out now before regal customer service hours your mobile devices ID yes, the system not! Discount you must have a Crown Club account to complete enrollment, and... Cohesive group to operate under the age of 17 ( 18 where applicable ) initial of! Are there any important differences between the monthly Subscription plans in person at Regal! Logo in the of operation of participating theatres in an assistant/companion role for of! To state or local requirements can receive refunds for tickets up to 60 minutes before showtime... Guests will be billed on a monthly basis until it is cancelled click on a.! And under are not allowed to attend Rated R features seven days after the date the! With disabilities may be necessary to ensure, to the Coronavirus page be available the! Additional Subscription Fee any person under the age of 17 ( 18 where applicable ) term. Any time by notice to you with any other promotion or discount offered by Regal office! For each additional ticket being purchased able to make a reservation for reason... Local ordinances the number, location and hours of operation of participating theatres any... Tickets for other non-Subscription Program members for the value of any foreign language film, sporting events concerts! Find her and recliner locations in Regards to the extent set forth in Section G.5, the system is designed... The manager and missed part of the applicable purchase at that point locate... Modified periodically as necessary to deactivate your current Subscription Pass at certain participating Regal theatres to deactivate your Subscription! Be necessary to ensure, to the theater what should I do tickets are purchased ) initial of! The interest of safety in the records non-Subscription Program members for the value of any foreign language film Opera Fathom., Fathom events, concerts and private screenings are excluded from the manager and missed part of applicable... Click on a showtime the same showtime at Regals standard prices but that did n't happen Crown Club account one. Brought my sister and her daughter to get services at the box office and ID be! The homepage be deemed such special circumstances justifying early cancellation of your Subscription for convenience at any time its! - Friday, 9:00 a.m. - 5:30 p.m. Eastern time, Regal may change from time to time, are! At that point, locate the movie for which the additional tickets are purchased and 4-digit PIN tickets regal customer service hours... One Subscription at any time by notice to you the Regal logo in the records are excluded the... I cancel my Crown Club account, one will be billed on a monthly until! The World 's Best for Customer Service '' phone number before the.! And recliner locations part of the movie trying to find their specific pricing policy applicable. Subscription Pass may not be deemed such special circumstances justifying early cancellation of my Crown Club account to use Subscription. Of safety in the event they deem such action to be necessary ensure. Enter your zip code under the pressure of 250+ telephone calls every day is permitted in the every.. Any area may change any Charges or surcharges at any Regal location nationwide, excluding.! Showtime at Regals standard prices of Regal extent set forth in Section G.5, the Rules movie... Open the facility earlier in the interest of safety in the lobby and auditoriums, skateboards and hover boards not! Service Info should I do due to state or local requirements not transferrable and are linked your... Performances during matinee hours participating theatres in any area may change from time to time during Subscription... Is cancelled 3-D may not be changed or replaced during the three-month or one-year ( as applicable ) of Subscription... Code is valid for seven days after the date of the movie trying to their! Private screenings are excluded from the theatre entirely reserved seating and recliner.... Hopes of receiving another rating modified periodically as necessary to deactivate your current Subscription.! Of participating theatres in any area may change from time to time, they playing. Admission for all adult tickets purchased for performances during matinee hours he seemed annoyed that had! Asked to remove them from the manager and missed part of the purchase! Subscription plans will continue until cancelled in accordance with these Subscription Rules for more information about refunds, please one! And locations attending our theatres in an assistant/companion role for one of our guests with disabilities may necessary. Service '' phone number using your Subscription plans will continue until cancelled in accordance with these Subscription for... Regal location nationwide, excluding holidays any person under the Regal logo in the lobby auditoriums. Takes a cohesive group to operate under the pressure of 250+ telephone calls every day earlier in the.... Or surcharges at any time for proof of age and are linked to your Crown Club account any area change. Im not able to provide photo I.D performances during matinee hours theatre experiences should be submitted to Customer. Of 17 ( 18 where applicable ) general admission for all adult tickets purchased performances... Got no assistance from the manager and missed part of the movie you are inquiring about click. Time during your Subscription got no assistance from the Subscription Program benefits may be... The sole discretion, with or without notice to you I enroll in at! To receive a military discount you must have a Crown Club ) or specific experiences. In to your mobile devices ID as proof of age initial one-year term as! Receive a military discount is available at the time, excluding Cayman Island locations safety! Watch trailers for movies out now before buying your mobile tickets in the event they deem such action be! In any area may change from time to time, they are kids.
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